Standing in the queue for the till (shop side) whilst another customer was already in the queue for the Post Office services. The (zero customer skills) woman behind the till moved to serve me. I pointed out that the other customer was ahead of me and should be served first. A curt 'well we don't make any money out of that... read full comment
August 2023
The staff here need serious customer relationship training. So miserable and rude. I use this shop as a real last resort as a result. If you don't like your job - leave. simple. Don't ruin everyone else's day, Get a grip.
August 2023
Just been in this shop, I echo all the comments regarding service. They are SO rude. won't be going back.
McColl's is a leading neighbourhood retailer with a network of 1,265 convenience stores and newsagents across England, Scotland and Wales. Our aim is to provide a great range of quality everyday products and services, close to where people live, and available when they need them.
