We stay at this place whenever we are visiting family. We live in Cornwall now but visit family in addlestone on e a year. The staff are fantastic..if I could give 10 stars I would! They go above and beyond. Phillipe and Yvonne stood out especially. Thank you for being so welcoming.
October 2024
This is one of the worst Premier Inn hotels I have ever stayed at. Although centrally located and quiet, these are the only positives about this hotel. I have visited this hotel approximately 4 times within the last month as a joint guest and always find a problem, either with the room or facilities overall.
Very poor stay this time.. have been here a few times but this will be the last.. keys cards constantly being re submitted.. presence in room even though do not disturb on door and no request for room service to find cards moved.. asked the question and told housekeeping just checks in.. they don't do anything but they... read full comment
