Poor service. Wanted bank statements as far back as they go. Unfortunately online it only goes back 3 years. I also wanted to see specific names on payments made. As i got inline an older lady came out to ask if she could help. As i asked her she bluntly told me that they can't provide specific names of payments, only full... read full comment
April 2021
I have experienced nothing but kindness and help from their very efficient friendly staff thankyou
March 2021
I'm trying to get some money out but I'm a full time teacher so I can't
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
