I'm absolutely disgusted with customer service from your Stowmarket branch My Mother experienced today. She was told Saturday by a member of staff they could fix a shopping trolley up for her as she couldn't take it on bus with her then. So today she brought this trolley and was told they don't fix items up for customer's,... read full comment
January 2024
Disappointed with service and staff. Purchased an oil radiator and asked if I could collect in the rear car park. Was promptly told no, as not considered a heavy item. I said it is if your 70 years old. Had problems carrying it back to car. Won't be using this shop again.
January 2024
Thanks so much to Jane and Megan for going above and beyond to sort out a particularly complicated exchange. Brilliant customer service from both of them.
