2nd pair of faulty shoes for my 12 year old, was told to come back to get her feet re measured and replaced by the manger, went back with my daughter and 5 year old son who both are autistic therfore it was a stressful event only to then be told by someone else there was nothing they could do "clarks policy " such a shame... read full comment
December 2023
Great customer service. I witnessed the staff dealing with a very rude customer with a completely unrealistic demand. They remained professional throughout and apologised profusely to me, despite it not being their fault. Highly recommended.
