The first encounter with staff was very abrupt and rude. We did not see any sign saying Wait to be seated . And I felt he scolded us like a child
October 2024
So this is based on 2 visits. On both visits the food came to the table cold very delayed and a bit dry. Ok the second occasion I actually requested a refund. The manager was understanding and gave a refund admitting due to the change in college workers there was a delay. I probably would hesitate a lot before going back.
September 2024
Upstairs, the seating area is very nice and everytime I went there the service is very good and helping. The food is like in every Nandos which is pretty good so I rate this Nandos highly.
Craving a Nando's, Bury St Edmund's? You're in luck. Get our legendary, flame-grilled PERi-PERi chicken at The Arc Shopping Centre. We're a 15-minute walk from the Station, a 7-minute walk from Cineworld and a 10-minute walk from Abbey Gardens. Open for Eat-in, Collect and Delivery, Nando's Bury St. Edmund's have got you whatever your plans.