Rude lady ... She will spoil the brands value, did a shopping on 13/24 I spent 250 pounds at the shop still the lady was not at all happy and she want us to move out of the shop she keeps on remembering us about the closing time. Very bad customer service...definitely not buying from there again.
October 2023
My husband goes àt my birthday's and çhŕistmas.He always comments how good they have been with him.what lovely service he as recived
July 2023
very unhelpful and quite rude Staff.staff need to learn some manners
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
