Just had a meeting with Abby about fraudulent use of my card. Forget the "extra miles", Abby went an extra 5 miles to get it sorted out. What an asset she is to the branch.
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
To find out what accessibility services are available in your local branch, search for it in our branch finder.
