This morning went to Costa to get a drink asked what was the Christmas coffees were and the person on drive thru rudely said latte or chocolate as we drove around to the window she was so snotty towards myself and my partner and basically threw out food and drinks at us customer service was absolutely shocking. And her... read full comment
September 2023
Usually Costa is amazing when we stop at a services but this experience today was just awful, my panini was overcooked and had been stuffed in the takeaway box with no care and fell apart on opening, the hot chocolate was terrible, one of the worst I have had, tasted like the milk was off and my partners cappuccino had... read full comment
August 2023
This is my local Costa and I love it! Yes, they are short staffed and this sometimes means the place is a little messy, BUT the staff are always super friendly and polite and the coffee is the best. Just today we've been served by Ella, who was above and beyond helpful. Well done guys.
