prescription sent to Boots on Friday. Went to collect Monday. told not been through system yet and no stock , come back next day after 4pm to collect. Did that - still no stock. now Thursday. Told this morning no stock but just got a text saying it is ready. Try to avoid this store if possible. Always a queue and you... read full comment
March 2024
Awful customer service, routinely pick up meds every week and never ready. When I asked why, The manager SHOUTED that I “never” pick them up, i have missed few due to being sectioned and dealing with a family death. Because I had missed picking up my script, she made a decision to leave my script to be done when... read full comment
November 2023
Awful pharmacy never have stock never never should have been privatised, have lied about stock. Been found wanting at every visit!Quick update after my complaint the manager has decided to come out from her office and start to shout (maybe more of a raised voice) at me infront of the whole shop, I’ve then had to explain... read full comment
Welcome to your local Boots Pharmacy in Somerton. As the largest pharmacy in the UK, we play a vital role in caring for people, customers and patients across the country. We are committed to supporting our patients and customers for life through a wide range of health services. Boots. With you, for life.