I went to nationwide in Bridgwater to ask a question about switching to them and as soon as I walked in the information lady said you can't come in with a dog. That put me right off it's not like they sell food. I am staying with Halifax although they are closing down. At least they make you feel welcome. In Halifax the... read full comment
December 2021
Such helpful staff, no rush and take their time to make sure you are taken care of.
July 2021
I would strongly advise against using an ATM to deposit cash either outside or inside a bank. Recently I had to complain as a staff member deposited my cash in machine within branch while I had to wait at door. There was a difference between amount I gave them and amount on receipt. After several phone calls I have since... read full comment
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
Other Information
Products and services: Two levels of cover to choose from, No claim discounts (NCD) available, NCD up to 35% on contents (5+ claim free years), NCD up to 10% on buildings (5+ claim free years), Home Emergency cover (additional premium), 24 hour home emergency helpline, Legal Assistance (additional premium), UK based call centres, Quotes available online in branch or by phone, Home insurance underwritten by U K Insurance Ltd, Home Emergency & Legal Assistance underwritten by:, DAS Legal Expenses Insurance Company Limited