Dread having to go into this Branch( Newton Mearns) Staff are under NO pressure to attend to waiting customer's. Always way too warm when standing under vents blowing out hot air.Very poor service!.
October 2023
Made to feel like a thief for using my own account by the incompetent aggressive manager. In the wrong job if you don’t like helping people and would rather belittle people aggressively.
September 2023
Made an appointment to change joint account, both account holders had to attend , first appointment was 16 days later. We arrived at 9.55 ,we advised a member of staff we had appointment. The member of staff went through security door, returned and said she had told person we were due to meet we had arrived and that she... read full comment
