Be cautious when withdrawing money from the counter. The staff might shortchange you. After the machine counts the money, they hand it to you without double-checking it in front of you. That's how I returned home and discovered I was shortchanged by £20
August 2023
Fantastic bank!! Staff are great would recommend ?
April 2023
Visited the branch yesterday and was left with a phone to sort the problem out myself.45 minutes later I gave up and left with the matter unresolved. Very poor service indeed.
For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service.
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