Congratulations to Branch Manager, Anna, and her team for their sensitive assistance when I turned up at the branch to notify them of the death of my mum. They seamlessly organised the switch of the joint account into my dad's name and generally looked after him with care and affection. And Anna helpfully sprinted after... read full comment
August 2021
Always gets asked for id apart from that I have had no problems with this nationwide bank the staff are kind and helpful
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
