Terrible customer service. They sold me defect shoes and now won't take any responsibility for them.
November 2023
I placed an online order with HoF and paid for next-day delivery. I received a confirmation from Evri that the package was out for delivery, but then I received an update from them one hour before the delivery time slot indicating that they could not deliver the package until the next business day. Four days on, Evri cannot... read full comment
August 2023
I can't get through to House of Fraser by phone or email to return a parcel of 3 items. I must admit I'm not good with a computer.
I want to send them back and get my money back. HELP
