Paid £8 extra .Customer service not great, skills the way u talk wasn't that great not welcoming.
May 2023
The staff are amazing and even recognise us when we come into store!! They were incredibly helpful and understanding when I was stressed about being unable to place an online order. They always make sure we are getting our money worth!Cannot recommend enough!
May 2023
The staff are amazing and even recognise us when we come into store!! They were incredibly helpful and understanding when I was stressed about being unable to place an online order. They always make sure we are getting our money worth!\\n\\nCannot recommend enough!
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
