Really like the chocolate. Went in to get some chocolate as a birthday present. Customer service assistant, named Marley, was lovely. Helped me to pick out suitable chocolates and I felt really went above and beyond to provide an excellent customer experience!
May 2024
Sun the 28th of April my husband and I went to the Hotel chocolat store in the St enoch centre Glasgow...what can I say 2 abs assets to the company these 2 girls went over and above for us they were so knowledgeable and explained the whole process re me purchasing the velvetiser start up kit , I can rem one name to be Kirsten... read full comment
September 2023
My girlfriend and I bought the velvitiser a couple of days ago. The staff were so helpful and friendly when demonstrating the machine and explaining the offers. I love the hotel chocolate rage but it’s the staff who truly make you you feel welcomed. Thank you! ?
Discover our chocolate haven for cacao lovers at our St. Enoch Centre chocolate shop in the heart of Glasgow. Once inside, you'll find our friendly, welcoming staff on hand to help you discover our selection of chocolate delights, all made with ethically sourced cacao. With pocket-sized Selectors and luxury biscuits alongside elegant chocolate boxes and generous Gift Collections, we have a little something for everyone — be it an afternoon pick-me-up for yourself or a thoughtful present for a loved one. Why not treat yourself to a pack of our barista-grade hot chocolate flakes? Pair with the VelvetiserTM, our at-home hot chocolate system, and you can enjoy café-quality drinks at the touch of a button.