I had an amazing experience at the Tom Ford counter. We were greeted by a lovely lady called Tracy. She was so kind, knowledgeable and made us feel at ease. Thank you Tracy! You're a credit to Tom Ford.
September 2024
Perfume counter staff couldn’t have been more lovely!!!! I went in yesterday to buy my wedding perfume, I bought a Chloe nomade & my friend bought a Tiffany and co perfume. We were served by two older ladies, one with dark hair & glasses & the other blonde, both glamorous and couldn’t have been more lovely. When... read full comment
September 2024
Very rude, condescending staff and awful customer service in the Glasgow store. I have encountered this on the 2nd floor. I would give a negative rating if possible. They’d need to learn how to cater to the international customers.
We're House of Fraser (fondly known by those who love us as 'HoF') and we've been on a mission to provide your heart's desires for more than 150 years. From a humble Drapery Shop in Victorian Glasgow to an internationally inspirational department store, we've come a long way and we're still making history every day. We're so much more than just a house; we're a whole universe full of your favourite things.
