Emma was really helpful and made my overall customer experience there amazing ?
January 2024
I liked this BOS in Glasgow city centre because each time I went in I was always meet with friendly and helpful staff. Mala was very friendly and helpful whom I deal with today. I went there with issues of my internet banking problem. I said to staff of bos that I have not my good english and she really helps me with very... read full comment
January 2024
After months of trying to get a card reissued for a card reader for a society business account, Ruth is the only one who stepped up to the simple challenge! After visiting bank branches in Edinburgh and Glasgow multiple times, this young graduate from Glasgow Uni has saved my life after countless visits and phone calls... read full comment
For over 320 years, Bank of Scotland has supported the people, businesses and communities of Scotland. We are a financial partner to our customers through our network of branches, internet banking and mobile app, as well as the mobile branch service.
To find out what accessibility services are available in your local branch, search for it in our branch finder.
