Sadly let down by extremely surly, arrogant staff. Wasn't made to feel welcome. There are too many similar establishments on Edinburgh for Pret to think it's ok to behave like this and think folk will return. They won't!
September 2024
I was skeptical of the new ginger spice cookie but I gave it a try and it was very good. The staff were very cheerful and kind. Excellent customer service!
Edinburgh, Hanover Street is very much your local coffee shop, providing a wide variety of breakfast foods, selection of fresh sandwiches, and of course great organic coffee. So, whether you're looking for coffee near you, or in need of something for breakfast or lunch on the go, visit our Edinburgh, Hanover Street store. See our full menu for our delicious range of options.
