I've been a regular customer for the past few years always loved shopping in your store but after yesterday's experience, I'll be afraid to go there again, scared that the next visit might end with another trauma and panic attacks. That what happened yesterday was terrible, I felt totaly disrespected and abused by your... read full comment
March 2024
I have been a frequent visitor to the M&S food market on Prince Street in Edinburgh over the past three years. The store has consistently offered high-quality, albeit pricey, food items, and the service from the staff has generally been commendable.However, today I encountered a distressing incident. After purchasing a... read full comment
March 2024
I was sure to never buy anything from M&s because of the quality of a pair of boots that I bought from there.. But after 5 months, I decided to finally have a word and complain about it..And to my pleasant surprise, with no receipt ( I did have my payment details though), they took it back and refunded me the entire amount..... read full comment
