I received excellent customer service at Edinburgh branch, shout out to Mohammed for his understanding and how he dealt with an issue I had.
October 2023
I contacted them to get an eye test done. They care. They were upfront with what they could do for me and put the health of my eye above their own gain.
October 2023
Unprofessional and incompetent. I bought a pair of Lindberg glasses from here and received them quickly enough. However, the employees messed up the frame fit several times to the point the frames were bent out of shape beyond fixing. Eventually, I asked for a refund through their “no questions asked refund policy”... read full comment
