HSBC
ATMs,
Banks
76 Hanover St, Edinburgh EH2 1EL
Most Recent Comments
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October 2023
I have been banking here for 15+ years. It is a bank and generally it works provided you have nothing complicated to do. But I was told I would need to wait two weeks for an appointment to do an international transaction with my money! Eventually I was helped to get an appointment the next day by insisting and being firm....
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September 2023
Very racist staff who discriminate against customer and make them uncomfortable. Not a nice experience, will be banking elsewhere in future.
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August 2023
Visited the Edinburgh branch recently and found the staff friendly and attentive, Lucy S was particularly helpful and professional, even engaging with my four year old while assisting with my query.
More Comments(40)
From HSBC
Support for all your simple or complex banking needs, with access to a counter service (Mon-Fri only), branch colleagues and specialists on site
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
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