My father once said if you have to fight with someone to get them to take your money, don't bother. I approached a staff member who wasn't doing anything and told them I was ready to buy a specific laptop. I was told to "wait over there." I waited for 15 minutes while employees buzzed around, straightening things and chatting.... read full comment
February 2024
just something feels off with all the apple stores, this space just feels way too vast and clinical, the level of help is really great but it feels more like your going for an opperation rather than a phone repair, to boot as well the prices for accesories are ridiculous, with much cheaper alternatives on the market
February 2024
As an avid supporter of Apple products and their philosophy, I found myself greatly disappointed by the customer service at the Apple Edinburgh retail store.During a recent visit to purchase an iPhone case on the 2nd floor, my encounter with a store staff member left much to be desired. Seeking assistance, I approached... read full comment