Unbelievable, went into the Dunfermline branch at 3 pm today. Just wanted my passbook up to date for tax purposes. Was told no transactions after 2.30 without an appointment! So I will now go soon before 2.30 and close my account.
October 2022
Yorkshire building society Dunfermline
July 2020
Have been a mortgage customer of YBS for the last 13 years, where mortgage products have rolled a couple of times, had a remortgage, a purchase and sale. The team at Dunfermline have always been helpful and pro-active, especially Kathryn, who has a brilliant depth of knowledge & experience, is always approachable and professional.... read full comment
From Yorkshire Building Society
When visiting a YBS branch please make sure there’s enough space to allow two metres between you and any other person; this may mean waiting outside until other customers leave. We also ask that you wear a face covering to help us keep our customers and colleagues safe.
