Phoned again and again and again trying to trace a missing parcel and the phone was not answered. I am a pensioner without a car and I had gone once only to be told that the parcel was missing while ParcelForce could tell me the time and name of post office person who had signed for it, Elizabeth Clark
From Oakley Post Office
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.