I would be extremely careful.when in Glasgow Argyle Street Branch.I was using the Pay in Machine which broke down only paying back part of my money.I was Assured by Ahmed Manager that the £400 would be in my account next day.Which it wasn't.I contacted the Branch and Kirsty called back saying she couldn't hear myself and... read full comment
July 2020
So far better than RBS
June 2018
Branch staff are nice enough but the bank of scotland provides the worst service from all the banks i have used. Problems with cards being blocked without reason. No access to funds for 2 days. Spent far too long being passed around depts before anyone took ownership of the problem. Unacceptable service.
From Bank of Scotland
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