Visited the post office today to collect a click and collect parcel. I provided my tracking number and was asked for id so I provided 3 peices of id. I was extremely rudley told none were acceptable. I went on to the post office website and tried to show the manager there . But he refused to look or listen. I was told... read full comment
February 2024
Really good shop staff wonderful sent a parcel away got thier will come back again
February 2024
Awful experience. No customer service. No common sense. Asian older man very rude and should be shut down or refranchised to someone with more people skills
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.