Received an email suggesting I could be in a better rate account and use ISA wrapper etc.Made three visits to the Witney branch and they either wanted me to go away and do it on line or by telephone.What is the point of having a branch office at all? Indifferent service and waste of time. Just hope I can close it and move... read full comment
October 2023
Terrible service !!Walking into a empty bank, not clents but Halifax staff .. no one there to help anybody ...Only 1 person serving at a counter Terrible staff ..So i asked a staff member that eventually showed a presents that i need some advise on changing an account from their one savings plan that gives no interest and... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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