December 2022 by Ciprian Ovidiu RUS
Perfect
October 2021 by Gurpreet Sandhu
Attempted to buy dressing table via retailer back in Mar-21. Originally given four week lead time. Six months later after numerous missed target dates and various excuses around shipping containers, had to give up and get refund.Have bought products previously, but will not do so again based on experience.
September 2020 by Old Coot
Sign on the door saying "permanently closed"
May 2019 by Clear Out
Atrocious customer service I called corndell the woman that answered my call was totally unhelpful and arrogant I wonder if the owners of this company know how their potential customers are being dealt with over the phone
April 2019 by James M
Lots of good quality furniture that you would find in department stores with large discounts. If I had just moved into a house, this would be a good place to get a bunch of new stuff at a good price.
February 2019 by James Dunne
No Stars. You order from them thinking the item will be the colour they advertise but its not. The furniture is good but the company has a shocking after sales guy called Simon. He will do nothing to help you out even tho your a good customer of Corndell products! He's quite rude.
November 2018 by David Duncombe
Don't bother they advertise furniture on fb put pics up of new furniture when you go there to have a look it's totally different
October 2018 by MartinA-155
Bought a chest of drawers that developed a crack along the length of the top. Cordell sent a replacement top but no offer to replace the whole cupboard or help with the fitting. It was an impossible task to remove and replace some of the 19 screws that held it is place, as most people do not have the specialist tools that they use in the factory. When contacted again, they said that there was nothing that they were prepared to do further. Avoid this company.
July 2018 by Hannah Francis Ball
Picked up some fantastic items today at an amazing price. The staff were so helpful. Highly recommend a visit!
March 2017 by Jean Atkinson
Ordered eight pieces of Corndell's Anancey Range bedroom furniture,via retailer CFS, on 18th February 2017.Really wish I hadn't bothered.This is supposed to be made to order furniture.Firstly the colour of the paint is nothing like the web site photos.It appears as "off white" when it is actually dark grey.
They sent a double bed when I had ordered a king size bed.The paint on the wardrobe and chest of draws had areas where the paint hadn't covered properly ( minor admittedly but still there).The wardrobes doors both had areas where the paint had chipped. They had completely omitted to paint all 6 draws in the tall boy and they had sent 2 wrong handles for the bedside cabinets.
Eventually I agreed to keep the chest of draws with the minor paint missing area for a piddling £80 refund from the suppliers.I contacted Corndell to ask for some touch up paint,they sent about 20 ml but gave no apology. Next they created confusion with the retailer,refusing to replace the wardrobe doors and the tall boy and the handles because I had "agreed to keep the damaged items" and had been sent the paint to repair them.When I contacted them to resolve the issue they simply replied to every email with the standard response "speak to your retailer as your contract is with them not us". When I complained and said they were incompetent they took offence and denied it.
So, nearly 2 months since I placed my order still no sign of a bed,I'm told it will, be the standard 2-6 weeks till it's in the warehouse of the retailer.Who,incidentally, have also been totally unapologetic.Still no sign of the replacement items.
My advice avoid this company like the plague.They are in many retail furniture stores so beware.There's obviously a reason why they only supply and don't retail.
October 2016 by Peter Roy
Excellent
