Bad customer service, hotel manager promises refund, customer service doesn't care at all. I never want to have anything to do with this company again, and I can only advise everyone around me not to stay in a Travelodge.
January 2024
Terrible people working for this hotel in thame at the head office Emma Duventru she was so.rude with me she doesn't know how to speak with her staff and she is just kicked people out because she think is the boss . Please think 10 time if you want to work for travelodge head office!!! Terrible experience!!!
October 2023
I have had to cancel recently due to unforeseen circumstances for Richmond Central, I had not expected to cancel and it is over 2 weeks since I was due, I know I used the saver rate and that's because I didn't expect to cancel, I wouldn't expect a full refund but a partial refund would of been nice especially since it is... read full comment