Fay is incredibly rude, agrees to help and then begrudges you and is nasty and spiteful because she had to help you.
March 2025
I am trying to buy 34” trousers. Possibly the most in demand size and you have none.
When I ask. The answer is, ‘No idea when they’ll be back in stock’.
As the entrepreneur once said, ‘I am trying to give you my money!’.
Do better M&S. you once set the benchmark.
February 2025
Go in for bra shopping, woman says they are too busy to do a fitting. One has to book online. There is one person on the tills. How busy does a store have to be? Utter nonsense. Come on Marks and Spencer, you’re better than this.