Spent 15mins with two WHSmith employees. Both were really nice, but neither had been trained how to use the service point and the manager on the phone didn't have much time to help. Ended up taking my package back home.
September 2021
Posted my parcel and worked well
January 2020
Very good service, but have faced delays and needing to improve their online system
From DHL Express Service Point (WHSmith Oxford)
DHL’s fast and secure worldwide delivery service available at 1,200 locations nationwide. UK & international delivery. No account required, simple pricing based on 7 free DHL envelope and box sizes. Free tracking and signature on delivery (where available).