The Fragrance Shop
Clothing Stores,
Perfumes
Unit 11 Castle St, Banbury OX16 5UH
Most Recent Comments
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August 2023
Great service, the employees that worked there was a great help when finding a new perfume to wear. Recommend going there and definitely will come again, Thank you Simrah and Nadia.
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July 2023
Customer service is horrificthe girl that was there on her own was sat with headphones in playing a Nintendo switch took a minute to even serve us and clearly doesn’t know what she’s doing because when we asked her for our purchase (click and collect) she had no idea what we were talking about and was unhelpful towards...
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May 2023
Called in to pick up an online order. The members of staff weren't busy but clearly I was interrupting their conversation as neither seemed that interested in serving me, and neither tried any upselling. I hope this was just because it was a bank holiday.
More Comments(6)
From The Fragrance Shop
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
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