I have held an account with the Coventry Building Society for over 20 years. The service use to be excelent. I phonned the branch and the member of staff was very difficult to understand. The member of staff was rude and unhelpfull. I could hear other people laughing in the background.
November 2021
Visited this Coventry today the staff are so friendly here and very quick.
November 2008
Coventry Building Society has recently had a revamp and reorganisation and is better for it. Never massively busy there are quite a few counters and usually no less than three staff managing them, if you do have to queue its not for very long at all. The staff are really nice and patient and will take the time to explain... read full comment