Terrible service, I have tried ringing my local branch with a general enquiry and I could not get to talk to a human being
April 2022
The phone service is dire. Have been trying to phone to arrange an appointment to open an account for weeks now. No direct line to Newtownabbey branch, just that awful automated service, look's like I'll be taking my money elsewhere
February 2022
2 years after the beginning of the pandemic and they're only open to 4pm. Rather pathetic given the working class work 9-5. Lodge a cheque on a Saturday... stand in line for 2hrs on a busy Saturday morning in instead, I wasn't doing anything on my day off anyway. Absolutely useless. ?
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