I tryed help my family member with her bank account for online payments- her account been blocked ? twice in one day.We had phoned earlyer it get put on her account she has learning difficulties can’t do phone calls and numbers. They making the bank account no use for day to day living . As she needs online payment to... read full comment
January 2023
Took an hour and a half to withdraw money from a savings account I had. The staff at the bank branch informed me I needed to ring a central number to be able to do this who then told me the branch could do it.The staff at the branch were arguing with the central team over the phone in front of me over company internal procedures... read full comment
January 2022
They truly don't deserve to have customers. There have been numerous occasions lately we're the bank has been closed without any advertising, either online or on their own building. I called over on Wed 29 Dec at 1.35pm because I needed to make a lodgement, advertised opening times were 1.30 to 4pm but the door was firmly... read full comment
