Looking at the previous comments it is quite obvious M&S bosses do not care about their customers. Many are old and likely think no point in complaining. Older staff at payment counter were miserable...or fed up. Coffee was horrible. Portions smaller each time you go.People have no choice so have to go here, sadly. R/cons
March 2024
We waited about 20 minutes in line. There was no food left and they served us the wrong drink.
February 2024
On the day I visited the M&S cafe at Sprucefield I was assisted by two lovely, pleasant and friendly women, Maggie and Chloe. Their bright manners and willingness to engage with customers made my morning a very pleasant experience. I would certainly go back next time I'm in the Centre. Thanks, ladies. Well done.
