How do I rate zero stars?The service was so bad that it was nearly enough to give up on Barclays and change banks. It's bad enough that local branches are all being closed down, but this 'pop up' branch is a joke with almost no facilities and a single member of staff that appears to have been dragged in off the street,... read full comment
August 2021
Not great customer service when I go in . Also open about 5 hours a week. So not ideal
August 2021
Customer service has been consistently good for me WHEN you get to the cashier's desk. And there lies the problem, particularly when, due to social distancing, you are queuing outside for long periods.
At Barclays Local you’ll find a friendly face from Barclays who’ll be able to help with things like money management, digital banking, fraud and scams advice, bereavement and power of attorney support, and payments and transfers that don’t involve cash or cheques. You can just come in to see us, but you might have to wait if we’re busy. To avoid this, or be sure when we’ll see you, you can make an appointment by visiting 'barclays.co.uk/local'.