Paid full price for a large Mocha to be told I'd have to have it a takeaway cup as they didn't have any clean cups to serve it in. Not even offered a refund for the price difference. Okay it was a free coffee, but to me that's not the point.
January 2024
Found the staff hostile towards me which made me feel sad and unwelcomed I watched someone after me get served with a different ethnicity completely different level of service
