Almost impossible to get nformation needed or to speak to someone that knows how to help. Just passed from one number to another only to end back where i started 30 minutes before. Pathetic service sometimes need a translator to understand what thet are saying.Advised to use web site and app ---waste of time .
May 2021
Really unhelpful, with poor customer service. Mainly aim at the Norwich branch and the manager Claire.
October 2020
Very efficient, friendly service relating to my debit and credit cards today. Thank you.