Came in today to have a difficulty resolved. Seldom have I been treated with such helpfulness, kindness, understanding and generosity of spirit. To the employees who dealt with me, I thank you so much for making my day. Thanks,
October 2023
Went into the branch to change my wife's name on her card. After contacting Lloyds on the app they said the name change has not happened and that we need to go back to the branch. This is unacceptable and we were looking at taking a mortgage with Lloyds, if we do we certainly won't be using this branch. Not impressed.
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