I left my Regular savings card at the Diss branch and went to collect it yesterday!I do understand that a lot of fraud and theft are going on these days, but the way I was interrogated was totally over the top and unnecessary! I felt humiliated! The only blessing was that I was the only person there!Next time I shall simply... read full comment
September 2021
COVID restrictions have eased, the country is encouraged to get back to the office yet Diss branch are still not providing access to customers on Saturdays! My elderly father-in-law prefers in-branch personal service and given my wife and I work, your restricted branch hours are a major inconvenience - something we have... read full comment
January 2021
Absolute joke that it isn't open on a Saturday, and only until 2pm during the week. For people that work mon-fri how are you supposed to visit the branch when required? I for one will be leaving very soon and I hope others do the same.
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