Terrible service. Asked to activate a dormant account, told that I was an inconvenience and had to come back in the morning on a working day. Just tried toopen a business account. Told they don’t do it as now part of Lloyds - and when I asked which documents I should take with me to avoid going back and forth. I was told... read full comment
August 2023
Blonde hair lady and other member of staff very rude card machine faulty it took my card went in very nasty behaviour explained I needed my card to get home. Left stranded with no money to get home and one completely I ignore me said it wasn’t their problem staff need training in customer service would never use this... read full comment
June 2023
Blonde hair lady cashier very rude, unfriendly, angry, unhelpful, the list could go on. (02.06.23)The sign on the counter facing the customers asks for them to show respect to the staff. In my opinion the sign needs to be reversed for this particular cashier to read.The colleague next to her was absolutely lovely and engaged... read full comment
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