Absolute disgrace of customer service. I only want to go to àn open branch to discuss a matter. Can I find one? I think you know the answer. Why should Natwest try to solve an RBS issue?
April 2023
RBS should be ashamed of how they have treated their staff and their customers. There is no branch in Liverpool and perhaps even Merseyside. If the app worked that might help. Try and upload a check, even if the image has been captured.
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