Always a long queue & staff very unpleasant, attitude is awful. I’ll change all my banking now away from them! Nationwide are so much better.
November 2023
This branch is the worst & the staff are rude, I tried to pay money in at the counter as there was no one waiting but oh no miss high & mighty made me queue behind 3 people & wait 10 mins when there was still no one at the counter, I was late for my appointment, they are getting paid for doing nothing customer service is... read full comment
July 2023
We went in to enquire about changing a single current account into a joint. The lady was adamant it could not be done, even though I told her the Halifax website said differently. She asked her rude manager who confirmed what she said and wouldn't give us any eye contact, before he rushed off again. I suggested we look... read full comment
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