Terrible customer service my daughter recently visited this store she had a tin of baby milk on the bottom of her pram that she had just purchased from boots on leaving the store she was confronted by the store manager who asked her was she going to pay for the baby milk after complaining she was offered a 5 pound gift... read full comment
September 2024
Five stars to Joy, a Waitrose employee, 1 star to Waitrose for not having a policy to protect staff from customer's rude behaviour.
Went to Waitrose for my shopping and was on the self checkout, the lady looking after the checkouts was helping me, her name is Joy. Joy was very nice, helpful and very patient. Suddenly... read full comment
September 2024
Don’t usually post bad reviews but cmon Waitrose yr breakfasts are shocking. Bacon roll small /microwaved, everything prepackaged but not prepackaged prices. Push button latte was revolting tbh , McDonald’s coffee is way nicer and I passed up thinking yrs would be better. How wrong I was. Avocado on toast also prepackaged... read full comment
A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
