HSBC
2.2 -
33 votes.
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Banks
31 Borough Rd, Birkenhead CH41 2ZL
Most Recent Comments
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August 2023
I have been waiting over 6 weeks for any kind of response from someone at this branch they do not communicate despite sending numerous messages. Last thing I want is to have to go visit this branchThey closed the Bromborough oneRubbish in every way possible dreadful service
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August 2023
I have been waiting over 6 weeks for any kind of response from someone at this branch they do not communicate despite sending numerous messages. Last thing I want is to have to go visit this branchThey closed the Bromborough oneRubbish in every way possible dreadful service
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August 2023
I’m not sure if my review posted? As I said I am a BBT (born before tech) ? I received 10/10 service from the lovely Sam two weeks ago, who on approach immediately helped me and had the nothing is too much to ask attitude, I commend your example of Customer Service. Well done Sam a pleasure to have encountered you.
More Comments(33)
From HSBC
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
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