It’s a task to get from the front door to the till without being questioned about why you are there from numerous members of staff. I don’t want to tell people in the queue why I am at the bank but also the staff need to communicate with each other so customers are not being asked the reason they are there numerous... read full comment
July 2023
Went into bank to find out about another persons accounts who was with me to give permissions to ask about the accounts. The lady was very patient and helpful, printing out statements and explaining certain transactions etc. We were very impressed with the lady and how co-operative and helpful she was. A credit to the... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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