January 2024 by Equestriansm
My car had completely broken and steering on it had gone. I took it to motorsave on wragby road to see if they could do anything for it. I was hesitant after reading the reviews and was scared. But they did such a good job and completely fixed it for a reasonable price too! I took it to get its MOT done and they got it tested, rectified the issues and retested and given back to me all within 24 hours. They were so good with explaining the issues and what was happening and made sure to check with me before doing anything to it! Cannot thank them enough. Will definitely be returning if anything else needs doing!
December 2023 by Kevin Mawer
What a terrible experience. Went in for a tailgate bulb change. They came back 10 minutes later saying that it wasn't working, so it must be a wiring issue. We went to leave and they said we had to pay for it anyway! We reluctantly paid and were insulted on the way out for good measure. Decided to pop to Halfords, as we were sceptical, and after only a few seconds he told us they had replaced the wrong bulb. Not only awful customer relations but complete incompetency as well. Lesson learnt, always go to Halfords or do it yourself. My cat knows more about cars than these jokers. As per your response, after the helpful Halfords man changed the bulb we actually wanted changing, all the lights were tested and all the lights are working. We are in possession of said broken bulb that your man changed and it also works fine. Your man has 35 years experience? Perhaps it's time for him to retire.
November 2023 by Brendan O Rourke
Excellent service staff helpfull
September 2023 by Lin
Fast service with polite, friendly, helpful staff. Turned out the car was booked into Newark Rd branch, but this was not mentioned during the phone call to book the appt. Apparently, even tho we clicked on Wragby Rd branch, the website directs your call straight to Newark Rd. Wilko need to address this issue, as I was told lots of people have this problem. I really do appreciate how kind and accommodating the Wragby Rd staff were ?
July 2023 by Dino Joy
It was a terrific experience I had today. I gave my vehicle for flush the coolant due to poor quality as I was using this for long 1 year. I did the oil change in June last from Wilco and within a month I got overheated engine warning. When I checked the coolant reservoir it was empty. Then I filled the water and drove for 1 hour in A46 and local road in Lincoln. The liquid level was okay. When I went to wilco by today morning they told me to drop the vehicle and will come back by 3. I went there by 12pm then they said there is a huge leaking near the exhaust. And given some airpocket issue and other technical things. I am not good in these technical. I just asked them that when I brought my vehicle here that was okay and they also know that. But after servicing I got this problem and whatever the tech issue, it's their fault. Because their job is to check and verify the fault and I paid 99 for the 3 liter + labor charge which paid for nothing. When I asked to rectify that and asked the amount, they clearly said they are not doing that job over there. I was surprised.Today itself I booked 3 appointment for my friends in the morning and I told everyone to cancel that. I won't suggest to anyone. If you want safe driving try somewhere else.
July 2023 by Rob Dee
These guys are actually very good I've used them for years and although they are a general motor store they know thier stuff.For example needed a new coil for my Focus they had a good quality one by 10 am the next day at a great price they always have great deals on tyres and give good advice which is not geared to making you buy the most expensive product
June 2023 by Jeanie Henry
I just want to thank staff at Wragby Road yesterday for their help when my car produced a fault, just outside their workshop. The young lady at the counter was so helpful and they looked at my car that afternoon.I just want to thank them and I will definitely be using your services again.
May 2023 by Claire MacDavid
Fitted me a new tyre on a SundayGreat service and price
November 2022 by Kate Louise
Thank you so much to the guys who were working today, we needed 2 tyres fitting in an emergency before we go on holiday tomorrow and they managed to fit us in! Forever grateful and will continue to use their service in the future!
October 2022 by Kami
After having a proper nightmare with one of the garages in Lincoln, this place was like a treasure find! The staff is extremely polite and yet patient - they take their time to explain the process. When the other place was trying to rob me blind, these guys saved me with very reasonable quotes/prices for very efficient work complete!They've saved me and my car on more than just one occasion - many thanks. You've got yourself a new customer (:
October 2022 by Dawn Hill
Went to replace windscreen wiper which they also fitted quickly and efficiently
September 2022 by Laura Charman
Amazing service- drove into Lincoln with newborn baby on a Saturday from miles away. Car showed a fault with handbrake and wouldn't drive. Lads saw car after phone call within the hour and sorted it. Cannot thank them enough.
September 2022 by Kayla Lincoln
Excellent customer care and service today , Very happy and impressed.
August 2022 by Chris Thatcher
Very good service with no fuss. Highly recommended.
August 2022 by Joanna Siaw Hui Fong
Been phoning multiple workshops on a Sunday to get my headlights changed as I?ll need to drive tonight but none of them are helpful. Super grateful for Wilco to be able to slot me in at such short notice on a Sunday afternoon. Excellent service, very efficient- got it all sorted within 15 minutes
